The link between the woman's death and the power cut is tenuous at best - She was not prescibe constant oxygen - she had many options, the most obvious was to call an ambulance.

Or pay her bill. Or get family to help. Or phone a friend. Or take responsibility.
Mercury energy charging for services! Whatever next? NZ Police speaking English while interviewing complainants in NZ?

these comments mean these people are on the wrong site Im tracing your I P I will release the name of the contractor to the web and lets see if that will protect him and you get off this site

My name is chris OCarroll this is no ruse some send me the name of the contractor if you can locate the authors IP send it to me load up a worm thru outlook

These post should be removed the comments reflect the scribes level of humanity someone find his credit rating and listing see if he can pay his power

Inhuman Coward get your facts right show some courage my name is Chris OCarroll contact me @ waitara I can be located thru thr electoral roll can you chicken boy

These post should be removed the comments reflect the scribes level of humanity someone find his credit rating and listing see if he can pay his power

You know what's really disgusting? The number of people who have used this death to serve their own means. I'm talking about the activists and the unionists who started this before her body was even cold.

WHEN THE INVISIBLE HAND ROCKS
THE CRADLE: NEW ZEALAND CHILDREN
IN A TIME OF CHANGE

This paper investigates the impact of economic and social reforms in New
Zealand since the mid-1980s on the well-being of children. These reforms
were among the most sweeping in scope and scale in any industrialized
democracy. Their impact has not been systematically monitored by
government. The paper outlines the reforms and associated changes in the
situation of New Zealand children.
The reforms have not led to an overall improvement in the well-being of
children. There has been widening inequality between ethnic and income
groups which has left many Mäori and Pacific children, and children from
one parent and poorer families, relatively worse off.

www.unicef-icdc.it/publications/pdf/iwp93.pdf

A brief analysis of the impact of the In Work
Payment on Maori and Pasifika families.
www.cpag.org.nz/resources/backgrounders/res1144551355.pdf

"You know what's really disgusting? The number of people who have used this death to serve their own means."

There's a big difference between serving your own means (sic) and showing solidarity with the Muliaga family, and showing that the problems they faced are many low-paid workers. If you don't get the difference you weren't listening to what was being said.

In terms of the ambulance, hindsight's a wonderful thing, the family were very clear that it was dangerous to cut the power. The contractor should have thought for himself, and Mercury should have a more humane policy on disconnections which encouraged the contractor to think, not to just follow orders. John A.

In some areas using an ambulance can cost $70. Given their treatment by the power company, maybe the family thought the ambulance staff wouldn't help them either, if they had no money to pay?

all st john ambulnces are free of cost and they are all over nz

I understand from the media that Folole Mulianga did not want to be a bother, and so told her son not to.

The whole time that we're talking about was a very short amount of time and very stressful about by the contractor not listening and the crap policy of Mercury.

Police investigating the death of south Auckland woman Folole Muliaga have been accused of institutionalised racism by her family.
FAMILY OFFER CONTRACTOR WHO CUT POWER FORGIVENESS ... PRIVATE SERVICE FOR POWER CUT VICTIM

Mrs Muliaga, 44, died last Tuesday three hours after power was cut to her Mangere home because of an overdue power account.

Police investigating her death interviewed two of her sons and her husband over the weekend but family spokesman, Brenden Sheehan, said they were "hugely insensitive" and had shown "institutionalised racism" by not knowing how to deal with other cultures.

He said family members were interviewed for several hours in English in separate rooms.

"English is not their first language."

He said while the family had been in New Zealand for six years, Samoan was their first language and they thought and mostly spoke in Samoan.

"They are thinking and speaking in Samoan and the police are speaking to them in English which I find appalling."

Mr Sheehan said when another family support member had to leave the police station to pick up her own children he (Mr Sheehan) was not allowed in.

"They told me no they had to interview them alone and I was not allowed in," he said.

He said the Samoan way was to bring the body home, to grieve and mourn and to have the funeral.

"I think there is a real problem with the way police deal with other cultures."

He said as Mrs Muliaga's body was being taken home yesterday, he received a telephone message from police saying he was expecting one of Mrs Muliaga's sons to be interviewed with a lawyer present and "could he come down to the police station that day.

"Obviously I didn't return the call but it's outrageous. These people are victims. What hope has any brown person got if they are a suspect in a case in this country.

"If they treat victims like this how do they treat suspects?"

Mr Sheehan said he was also "disgusted and appalled" that the police had apparently said publicly that no charges would be laid because Mrs Muliaga was a very sick woman.

He said the unnamed police source was quoted in The Press newspaper after police had earlier told him they would not comment publicly but then breached their own undertaking by doing so.

"Of course she was a very sick woman. That is why we have gone to the press.

"But it appears (if you are sick) police seem to think your life is worth nothing."

He said he was "furious" and did not want to speak yet to police about it but the family now wanted a fresh police team to take over the inquiry.

"I think the investigation is so compromised at this stage that it cannot possibly produce a fair and balanced report."

The officer in charge of the inquiry, Detective Inspector Jim Gallagher, refused to comment on the claims today.

"I haven't had that conveyed to me so I am not prepared to make any comment about it.

"I am not entering into some media debate over police procedural inquiry matters.

"If he wishes to make those views known to the police then clearly we will listen but there is a process and that is what we would recommend," Mr Gallagher said.

Mr Sheehan said the family was coping with their grief but it would be after the funeral and the public service on Wednesday that it would fully sink in.

congratulations to Brendan Sheehan. He speaks from the heart. He is right. This is one horrendous situation and I am ashamed to be a NZer. I thank him for being such a strong spokesman for his family.Pacific Island families have been undervalued in our country for too long. Kind Regards from Gerrity Family Auckland.

"Mercury Energy should be renamed Murder Energy."

WOW. That's sure to lend credibility to your cause.

Yes, what's next? Starting up the gas chambers and firing up the ovens?

The left column is overlapping with the middle on the front page and I have an Aero Screen but still noticing the overlap.

I know those children were very obedient and wouldn't confront anyone to save their own lives. It's not a cultural thing, it's a New Zealand thing. The children are too scared in case they are sent to prison or to see Sue Bradford and lose their parents...etc, etc,

oh get a grip! what has sue bradford got to do with it? don't even try and link the crimes act amendment with the unfortunate death of Mrs Muliaga. None of us were there and don't really know the circumstances nor the internal relationships within their family.

I think that homelessness will become a lifestyle option in the future if Labour and National continue on the same lane. Unaffordability is only part of the problem, the rest of it is due to bureaucratic administration of a socialist organisation. People will be crippled by regulation t hey will not be able to move and perform any function without violating one law or another.
People will continue to die because of systematic breakdown.

What is this seemed obsession to stand at the defence of bloated faceless state monopolies? I didn't realise they were in so much dire need to have the little people stand at ready, to protect them against possible misplaced angst.

The Govt back in the day carved their power supply business up into a dozen or so (probably in order to privatise them all) supplier corporations, of which 80% of these power suppliers are still owned by the NZ Government ----- the ultimate owner, at the top of the corporate ladder and therefore the one ultimately responsible for this death and probably others as well.

Haere e te Whaia, Haere ki te Po, Haere i te ara whanui a Tane, Ki o Tupuna, ki a ratou ma i haere a mua i a koe, Ki te Kainga Tuturu,
Haere, Haere.

10am tomorrow Wed 6th June
38 Robertson Road
Mangere

Folole died after her power was disconnected from her house by a contractor employed by Mercury Energy, leaving her family to grieve in the dark. Her family had warned and pleaded with the company beforehand that her life support required electricity. She was $170 behind her bill.

Donations for the Muliaga family:

Should you wish to donate, you can do so via direct credit into the following account:
* Lopaayea Muliaga
Westpac Bank
030173 0419547 27

Mercury energy are not exactly up there in the sustainability ranks either. I think it is shocking how this could happen.

Cam - your statement that Mrs Muliaga needed the oxygen pump to stay alive is EXTREMELY mis-leading, and doesn't bode well if you want to support indymedia being a credible source of information. Get the facts straight before publishing eh?

Is it? Well she did die after it was switched off. What should Cam change it to? Have you got some suggestions?

if a contractor holds the power to shut off essential services to individual homes when they receive a fax or email to do so from a billing company and they go ahead and act on those orders without ever thinking about whether those orders are right or wrong regardless of the situations which glaringly stare them in the face sometimes is worrying. are some kiwi workers mindless drones who don't know how to think and say no to their paymasters or at least question the policies they work under. mercury doesn't allow it's contractors to call them and double check details like this before disconnecting. if mercury had encouraged communication between it's office workers and it's out-sourced technicians then the tech would have simply called mercury from his cellphone and told them about the oxygen machine and the office worker would hace cancelled the order to disco surely? why don't mercuty allow the communicated exchange of possibly vital information? are they about efficiency over effectiveness? do they care more about the costs of a few phonecalls and the impacts on their precious profit margins? mercury must pay. the techs must not follow orders they think MAY be wrong. they need to stand up and think twice before doing what soldiers with blood on their hands do -- follow orders without question. this is NZ. you can ask your boss what's going on. you can ask them whether they know about this and that thing that might change their thinking.

because it was against there religion

the mother told them not to do anything when the power had turned of because it was gods will so if it was gods will why are you having this debate

The contractor killed Folole Muliaga by cutting her power instead of telling the company first.

The contractor deffinately killed Folole, as it's Mercury's policy not to cut off a customers power if he or she has a serious medical problem. But, Muliaga didn't NEED the oxegen to survive, she only needed it at night.

you spelt oxygen wrong

a disco tech told me almost every power company will not allow them to hand their cellphone to the customer to call the power company to discuss things before disconnecting. whatever is told to techs therefore falls on deaf ears to an extent

I for one do not blame Mercury Energy for Mrs Muliaga's death, The family knew the power was going to be turned off a long time before. I do blame her husband for not providing the proper care for his wife,and should be charged with that crime. Its funny how they paid the bill after she died.
Regards Colin.

she should have been in the hospital any way

i understand that the hospital staff sent her home as they new she was terminal and they could do no more. It also appears all her health problems were self inflicted. Look and the children. More tax payer dollars coming up!

Unlike the scribes of the diatribe preceeding and following this postI have signed up freely released my name and issue a challange I hope the G-man sees this and understands peoples of this nation are on the rise against corporate crimes against humanity. The inaction of the police is expected just look at the entrenched culture of devience prevalent in the last bastion unaccountable to public scrutiny

Quote from Mr Sheehan "When one marries into a Samoan family one is fully accepted as a member of that family, and assumes the responsibilities that come with this acceptance".
So, if communication was at the root of this unfortunate event, why did he not have their phone reconnected? Why was he not talking to the power company directly? Did he ask the medical service providors where the back up O2 bottles were? I suspect that even he did not know what the situation was, and that's what happens when you decide to live in a foreign country without language skills.

It is good that someone writes articles which really matters something. Thank you for this article, it's full of knowledge which is hard to find in tons of rubbish in our famous world wide web. Regards and good luck! darmowe tapety 1 2 3 4 5 6 7 8 9 10 11 12 13 14

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This was just another example of man's inhumanity to man .The person on the end of the phone who answered the call to put the power back is not to blame, she was only doing her job; however , I feel the company should have sent someone out to discuss repayments ,or some sort of agreement could have been reached - because a life was literally at stake and in this case lost!
I'm disturbed by some of the comments on this page, left by soulless, gutless ,racially prejudice biggots- whatever happened to make you people think that way makes me feel sorry for you-not!
I wish all St John's ambulances were free! My boy (1 yr old) was having problems with his breathing early one morning, and had to go to Whangarei hospital. The ambo' came to get him, and all was well luckily. I was surprised when i received a bill, I also thought it was free.